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didn't finish downloading all information

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didn't finish downloading all information

Postby elise » November 23rd, 2007, 1:51 am

I didn't finish downloading all of my products and now I can't figure out how to get back into the page to finish what i started
I am also have trouble with opening my file - it doesn't want to accept the passphrase - what am I doing wrong have updated adobe and that hasn't helped
elise
 
Posts: 4
Joined: November 22nd, 2007, 7:30 pm


Postby 2coolbaby » November 25th, 2007, 11:42 am

I am confused. Either you got it downloaded and the passphrase isn't working, or you did not get it downloaded. As far as the passphrase, make sure you are using the correct upper and lower case letters as indicated in the email and/or the download button.
Mary Lee
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dinner and a Murder Mystery Games
For murder, intrigue, extortion & back stabbing with no scripts to read!
http://www.dinnerandamurder.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
User avatar
2coolbaby
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Joined: November 10th, 2004, 1:37 am


Postby 2coolbaby » November 25th, 2007, 8:17 pm

I deleted your last post as you put passphrases and order numbers out here and that isn't allowed. Please be sure that you type your passphrase in the correct upper and or lowercase as shown on the button you used to download.

I have actually emailed you a reply to your email questions, plus there were 3 messages sent to you. Two from us and 1 from authorize.net. If you have nothing in your inbox or your spam folder, then you have an issue with getting email, as it appears you did not get our messages or those from authorize.net. Can you possibly get a yahoo email address and send me that. I thought you might be blocking our messages, but I think it is a deeper server issue, since you also did not get the authorize.net purchase receipt. I need an off server address to send you receipts to.
Mary Lee
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dinner and a Murder Mystery Games
For murder, intrigue, extortion & back stabbing with no scripts to read!
http://www.dinnerandamurder.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
User avatar
2coolbaby
Site Admin
 
Posts: 1311
Joined: November 10th, 2004, 1:37 am


awaiting a reply

Postby elise » December 1st, 2007, 7:06 pm

I have tried several times to contact you and I have recieved nothing back - I even rang your phone 2 days again but it was after hours I am ringing from Australia so am unsure of the time difference sorry - Have you tried my alternate emails yet I would really like to hear from you today wouldn't be soon enough
elise
 
Posts: 4
Joined: November 22nd, 2007, 7:30 pm


Postby 2coolbaby » December 3rd, 2007, 5:40 pm

You keep contacting us on the weekend after hours.

I have emailed you several times. I just did so again. If you still have nothing then check your junk folder. It seems your email provider is blocking our messages to you. If you have nothing, you need to make sure you add our domain in to your whitelist. Instructions to do this are here:

http://www.dinnerandamurder.com/forum/v ... .php?t=186
Mary Lee
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dinner and a Murder Mystery Games
For murder, intrigue, extortion & back stabbing with no scripts to read!
http://www.dinnerandamurder.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
User avatar
2coolbaby
Site Admin
 
Posts: 1311
Joined: November 10th, 2004, 1:37 am


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