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format::sit5::archiveexception:bad passphrase

PostPosted: July 20th, 2013, 9:28 am
by loungebaby
Read my email very carefully and entered the password exactly as it appeared in my email, but it gave me the message stated in the subject line (format::sit5::archiveexception:bad passphrase). I know my payment has already processed so it couldn't be that. Please help!